August 2007 | Issue 1.2 | RAPIDGate® Program Web site

  • Multi-Facility Access Opens Door to Faster ROI and Easier Customer Service
  • Fort Lee Becomes Twelfth RAPIDGate Installation
  • RAPIDGate Program Keeps Mercer Transportation Moving
  • RAPIDGate Program Saves $10M for Companies Nationwide
  • RAPIDGate Tip: Pre-Approved Lists Speed Up Badge Delivery

  • Multi-Facility Access Opens Door to
    Faster ROI and Easier Customer Service

    The RAPIDGate Program's Multi-Facility Access feature allows your company and its employees to access more than one RAPIDGate installation using a single RAPIDGate account and badge. Once your company has successfully enrolled at a RAPIDGate installation, you can request access authorization at other RAPIDGate installations simply by calling the RAPIDGate Program at 1-877-RAPIDGate. Then your employees have the convenience and simplicity of using one badge to access multiple installations.

     

    Best of all, the cost for each additional installation is a fraction of the initial program fees. Your company will get a greater return on your investment and serve more customers more efficiently.

     

    Multi-facility access is available for these RAPIDGate installations:

    • Camp Pendleton, CA
    • Coast Guard Training Center Cape May, NJ
    • Coast Guard Headquarters, D.C.*
    • DHS Nebraska Avenue Complex, D.C.*
    • Fort Bliss, TX
    • Fort Bragg, NC
    • Fort Carson, CO
    • Fort Lee, VA
    • Fort Leonard Wood, MO
    • Fort Polk, LA
    • Fort Riley, KS
    • Fort Sam Houston, TX
    • USAG, Detroit Arsenal
    • USAG, Hawaii

    Multi-facility access is simple. When your company enrolls with the RAPIDGate Program, just tell our Customer Service Representatives which installations you service. Similarly, when your employees register in the program, tell us which installations they need to access. In fact, once your employees are using the program, you can add installation enrollments and employee access at any time by calling

    1-877-RAPIDGate (1-877-727-4342).

     

    Our Customer Service Representatives do the rest. They will enroll your company at each requested installation for only $49 per installation. They will then enable employee access at the additional installations, according to your instructions, for only $29 per installation. We make it as easy as possible for you to get all the time and cost savings at every RAPIDGate installation your company services.

    For more information, and to start multi-facility access right now, call 1-877-RAPIDGate (1-877-727-4342).

     

    * Multi-facility access to the Coast Guard Headquarters and DHS Nebraska Avenue Complex will be available September 19, 2007.


    RAPIDGate Program Saves $10M for Companies Nationwide

     

    Time saved is money saved. That's the main reason why companies across the country have enrolled in the RAPIDGate Program.

     

    When your employees have to drive farther to access an unrestricted gate, that's time they are not on-site. When they sit in lines waiting for a security screen or inspection, they're wasting your time. When they have to park their vehicles to get a day pass, that's money out of your pocket.

     

    By making more gates available for access, by simplifying certain security procedures, and by eliminating the need for day passes and trips to the Visitor Center, the RAPIDGate Program saves your company time.

     

    So what does it all add up to?

     

    Consider an average time savings of 20 minutes per entry, a conservative estimate (see the Mercer Transportation article in this issue). Let's also estimate an average cost for a driver and company vehicle at $30 per hour. Over its first million badgeholder visits, the RAPIDGate Program has saved its participating companies $10 million just in time regained. That's one reason why thousands of businesses have registered tens of thousands of employees to date.

    Of course, this calculation does not take into account the related benefits of higher customer service levels, less overhead, and lower risk. Visit the RAPIDGate Web site for more information on all the ways the RAPIDGate Program helps you do business with secure installations.


    RAPIDGate Program
    Helps to
    Keep
    Mercer Transportation Moving

    Since 1977, Mercer Transportation Company has operated as a truckload carrier of general commodities.  From its headquarters in Louisville, Kentucky, the company operates throughout the continental United States and Canada, with interline service to and from Mexico. The company offers flatbed, dry van, drop deck and special equipment services, and has been a RAPIDGate Program customer since 2004.

    "Mercer Transportation has many trucks going in and out of Fort Lewis. Without the RAPIDGate Program, it would take 90 minutes just to get a pass and clear the gate," explains Thomas McClure, Western Regional Operations Manager. "This is not acceptable. We really don't want our trucks parked outside a gate. Using their RAPIDGate badges, our drivers get right through."

     

    Streamlined access into Fort Lewis saves the company time and money. Plus it makes it easier to meet customer expectations seven days a week. "The RAPIDGate Program helps even more on weekends, when our contacts may not be on the post to verify a delivery."

     

    Mr. McClure sees the value of leveraging the RAPIDGate Program across as many customers as possible, the reason for the new Multi-Facility Access feature (see story in this issue). "We have about 50 RAPIDGate Badgeholders, and they really like the program. It is a real blessing for me and the drivers. And when we can get onto the other bases as well, that will be more of a blessing."

    "The program saves time, is more convenient, and helps our company serve the Army better."

    Fort Lee Becomes Twelfth RAPIDGate Installation

    On July 12, Fort Lee, VA, instituted new and more restrictive access procedures that affect non-military personnel who require routine access to Fort Lee. To mitigate the impact of these regulations on vendors, suppliers, contractors and subcontractors, Fort Lee has deployed the RAPIDGate Program, making it the twelfth RAPIDGate installation nationwide.

     

    Companies participating in the RAPIDGate Program have access to Fort Lee through multiple gates and enjoy streamlined access procedures, which saves them time and money.

     

    All companies who require routine access to the post received a letter regarding the change in the entry protocols. Information about the RAPIDGate Program is available on the post at the Lee Gate Building.

     

     

     

    Forward this newsletter on to employees and other companies who should know more about how the RAPIDGate Program saves time and money and improves customer service at highly secure facilities.

    RAPIDGate Tip: Pre-Approved Lists Speed Up Badge Delivery

    When your employee needs a RAPIDGate badge to take care of a customer, we want to get it to you as fast as possible. Here's one thing you can do to speed up the process: send us a list of new employees authorized to register, as well as the method of payment you'd like to use. We'll add the names to your pre-approved employee list. Then, once we receive their registration information, we'll process it right away. That's one less phone call for you to take, and one big step for faster, more efficient customer service.

    Questions about pre-approved lists or any other aspect of the RAPIDGate Program? Email info@RAPIDGate.com or call
    1-877-RAPIDGate (1-877-727-4342).

     

     


     

    "The RAPIDGate Program saves time, is more convenient, and helps our company serve the Army better."

    -
    Thomas McClure, Western Regional Operations Manager, Mercer Transportation

    Copyright © 2007 Eid Passport, Inc.
    RAPIDGate and Eid Passport are registered trademarks of Eid Passport, Inc.
    U.S. Patent No. 6,779,721 applies to certain methods, products, services and/or systems
    within the RAPIDGate Program.